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Last Updated: July 12, 2025
At Envision IT Solutions Ltd ("Envision," "we," "us," or "our"), we are committed to protecting the privacy and security of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our IT solutions, online store, retail operations, and website. We strive to ensure transparency and compliance with applicable data protection laws, including the Data Protection Act of Trinidad and Tobago.
By using our services or visiting our website, you agree to the practices described in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected] or at our office located at #25 Bombay Street, Port-of-Spain, Trinidad and Tobago.
We collect information to provide and improve our services, process transactions, and ensure a personalized experience. The types of information we may collect include:
Contact Details: Name, email address, phone number, and mailing address provided when you place an order, contact us, or register for our services.
Account Information: Username, password, and other details when you create an account on our online store.
Payment Information: Credit card details, billing address, and other financial information necessary to process purchases (processed securely through third-party payment processors).
Business Information: For business clients, we may collect company names, job titles, and business contact details.
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver personalized content.
Device Information: Details about the device you use to access our services, such as operating system and device identifiers.
We may receive information from our partners (e.g., Lenovo, Dell, HP, Apple, Envato) or third-party service providers, such as payment processors or analytics platforms, to facilitate our services.
We use the information we collect to:
Process and fulfill orders placed through our online store or retail locations.
Provide IT support, managed services, and technical assistance.
Communicate with you about your account, orders, or inquiries.
Personalize your experience by recommending products or services tailored to your needs.
Improve our website, products, and services through analytics and user feedback.
Send promotional emails, newsletters, or special offers (with your consent, where required).
Comply with legal obligations and protect against fraudulent activities.
Maintain the security and integrity of our systems.
We value your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors (e.g., payment processors, shipping companies, or IT service providers) who assist us in delivering our services, subject to strict confidentiality agreements.
Business Partners: With our partners (e.g., Lenovo, Dell, HP, Apple, Envato) to fulfill orders or provide IT services, only to the extent necessary.
Legal Compliance: When required by law, such as to comply with a court order, subpoena, or other legal process, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with appropriate safeguards in place.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
Restrict Processing: Request that we limit the use of your personal information in certain circumstances.
To exercise these rights, please contact us at [email protected] or write to us at #25 Bombay Street, Port-of-Spain, Trinidad and Tobago. We will respond to your request in accordance with applicable data protection laws.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may retain transaction records for accounting purposes or to comply with legal obligations.
As a Trinidad and Tobago-based company, we primarily process data locally. However, some of our service providers or partners may be located in other countries. When your information is transferred internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external sites you visit.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Last Updated" date revised. We encourage you to review this page periodically for the latest information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Envision IT Solutions Ltd
#25 Bombay Street, Port-of-Spain, Trinidad and Tobago
Email: [email protected]
We are committed to addressing your inquiries promptly and ensuring your privacy is protected.